28 DAY RETURNS
If you wish to return your item/s you will need to notify us within 14 days of receiving your order at firstname.lastname@example.org. Once we receive your request we will provide details of how to return your order. We will need to receive the items that you wish to return within 14 days of notification.
Returns postage is the responsibility of the customer and all items must arrive in their original, resalable condition, unused and in original packaging. It is recommended that you send the item/s with a tracked courier service, as if the goods do not arrive and are not traceable, Home Pieces cannot issue a refund.
Once returned item/s are received, Home Pieces will issue the refund within 14 days.
Bespoke items are made to order and for this reason will be non-refundable. We are unable to cancel your order for a bespoke item once it has been placed.